Refund policy

Thank you for shopping at MarketoVault.

All products sold on our website are digital downloads. No physical products are shipped.

Refunds

Due to the nature of digital products, all sales are generally final once your files have been delivered or made available for download.

However, we understand that issues can happen. If you experience any of the following, please contact us and we'll be happy to help:

You did not receive your download.
Your download link is not working.
The files are corrupted or incomplete.
You received the wrong digital product.
You experience a technical issue that prevents you from accessing your purchase.

Refund requests resulting from duplicate purchases, technical problems, or billing errors will be reviewed on a case-by-case basis.

Our goal is to ensure every customer has a positive experience.

If you need assistance with your purchase, please contact us at:

We typically respond within 24 hours.

Because digital products are delivered immediately after purchase, orders cannot be canceled once the files have been delivered or made available.

If applicable law grants consumers additional rights regarding digital purchases, those rights will apply where required.

If you have any questions regarding this policy or your purchase, please contact us at: